Welcome and essentials

Welcome and essentials

Start here for the quickest answers during your stay.

Start here Quick help At a glance

Before you begin

A calm orientation for guests

Welcome

Welcome. This portal brings the most common guest questions into one place, so you can explore the hotel without waiting for help.

Need quick help?

Use the shortcuts above for reception, Wi-Fi, dining, wellness, transport, and local guidance.

Make it yours

Every group, element, category, and detail in this starter portal can be edited, reordered, hidden, or deleted from the builder.

Hotel at a glance

Common timings and places guests ask about

Need

Breakfast

When

07:00 - 10:30

Where

Main restaurant

Tip

Go earlier for quieter seating

Need

Pool

When

09:00 - 19:00

Where

Pool deck

Tip

Towels are nearby

Need

Spa desk

When

10:00 - 19:00

Where

Wellness area

Tip

Book ahead for couples treatments

Need

Beach shuttle

When

10:00 - 18:00

Where

Main lobby

Tip

Every 30 minutes

Need

Quiet rest

When

23:00 - 07:00

Where

Guest floors

Tip

Please keep corridors calm

Guest hub

Everything guests need during the visit, arranged for quick access.

Guest guide Dining Services